contact.html

BEST TIMES TO PHONE US THIS WEEK:

Monday, 07-26-10------10:00AM to 3:30PM EST
Tuesday, 07-27-10-----10:00AM to 3:30PM EST
Wednesday, 07-28-10--10:00AM to 3:30PM EST
Thursday, 07-29-10----10:00AM to 3:30PM EST
Friday, 07-30-10-------CLOSED-Production Day, no shipping, usually no phones answered during production

^This schedule is updated and may change weekly
We are CLOSED over the weekend.

NOTE: it's "Rainy Season" and "Hurricane Season" here in SW Florida. If we're experiencing thunderstorms we have to shut down due to lightening strikes. If you can't get through by phone please leave a voice mail so we can return your phone call--Thanks!


Our work schedule changes OFTEN - some days are devoted to candlemaking. When we're working with hot waxes we cannot answer the phones - so if you should hear our answering machine please do leave a brief message and a phone number so we can return your call.

If you prefer you can send us an email with your phone number and best hours to call and we'll be happy to phone you. Email is answered promptly.

ORDERING ~
You can phone in a Visa or MasterCard credit card Order and we'll process it OFFline through our local bank.

Please phone 941-475-0888 and have the Item's "ORDER#" handy when you phone.


^^PLEASE NOTE: If you are ordering online you will be taken to PayPal upon check-out. If you make payment online through PayPal we MUST ship to a "confirmed address" (which is the SAME address your credit card company bills to). To avoid this "rule" at PayPal please phone us with a Visa or MasterCard payment, then we can ship to whatever address you require within the 48 states.


Detailed ORDERING INFORMATION is posted online here:
http://waxwizard.net/orderinfo.html


TURNAROUND TIME ~

Current turnaround times for each supplier we work with are posted here: http://waxwizard.net/TA.html and there are links to this page throughout Wax Wizard Candles and our Bridal Shop websites.

In most cases you'll find a link with turnaround time AND UPS transit maps to your shipping address are posted next to each item we sell. Please read this important information and provide a realistic "Date Needed" when placing an order.

CATALOG ~
We don't offer a printed catalog... this is one way we're able to keep our prices reasonable - no printing costs.

Please visit both of our websites where you can tour or search our colorful online catalog. Just click the "Tour" or "Search" link in the upper left side near our MENU on any of our web pages.

We welcome questions, suggestions, or comments

BridalShopStore.com
Division of Wax Wizard Candles